Tag Archives: e-STUDIO 203S error f10

Fix the f10 error code on your Toshiba e-Studio Copier

Ok, here is a simple and less costly solution to fix your copier. There are two hard drives on your copier if you have the GL1020 controller installed or one if not. The GL1020 controller hard drive holds the os and firmware and the other is system used for drivers and files… The system used hard drive is next to the motherboard, the GL’s hard drive is at the back of the copier attached to the controller. When you get an f10 error, this means that the system drive needs to be formatted… I have found in most cases, holding “0 and 8 while booting” the machine, and then typing “690” “start” then “2” and “select or next” or also referred to as 09-690-2 will not always work and it will say WAIT forever and never do anything else. Then you call a tech, and they say it needs, controller, motherboard, hard drive, $200 an hour labor etc., etc. They say and charge these fees most of the time to try and sale you on a service contract and or is due to the time involved to trouble shoot the real problem as a techs time is really their companies time and they have a quota, so to the company, it’s easier to replace parts than troubleshoot .

Now, here is your easy fix from an end user’s standpoint with heavy computer knowledge which is all the Toshiba e-Studio line of copiers are, an out dated, slow computer. I have fixed many of these within an hour for friends and family and saved them thousands of dollars.

Tools You Will Need to Get Started

1. Locate an iso copy of Hiren’s BootCD usually found on 9down.com, select the iso version and download to your computers desktop or file, a place where you can find it easily.

2. Get a copy of PowerISO which I recommend because it’s the best software for burning iso’s as I have tried many and hey, it’s cheaper than buying a new hard drive or controller. Here is the link to the software you will need, just either click on PowerISO or copy and past the below url into your url area of your browser, be careful to not past it in your home page search browser, just past it in the very top of your browser which shows you the http://address.com when you go to websites. http://www.regnow.com/softsell/nph-softsell.cgi?item=13456-1&affiliate=570073&ss_short_order=true

3. A cd writer or also called a cd burner which is installed on most of the computers, notebooks or laptops sold today.

4. A blank media cd, like what you would normally burn your personal data on.

5. The correct hard drive that was removed from your Toshiba e-Studio copier.

The correct hard drive you removed from the Toshiba e-Studio Copier which explained below in “Locating the Correct Hard Drive for Your Toshiba e-Studio Copier“.

Locating the Correct Hard Drive for Your Toshiba e-Studio Copier

Make sure the unit is turned off and power plug is removed from the wall. Take the back panel off the copier, remove the middle protection plate which is protecting the center of the machine and has a fan that keeps the components cool. You will see the system hard drive incased with metal which is used to dissipate heat close to the center of the machine, this is not the hard drive attached to the controller towards the back of the copier next to the network plug, which is the GL hard drive. Unplug the system hard drive and we are on our way to the next step.

“HELPFUL TIP” Knowledgeable People Can Skip the Whole Process Below

If you know someone or you personally know how to partition a hard drive, you can skip this whole lesson just by reading this paragraph. Format your e-Studio hard drive using software you are familiar with, using the ext2 file system and reinstalling the hard drive back into your copier. Then when you will turn on your copier, the 08-690-2 method mentioned in the beginning of this lesson, should work fine at this point. The reason it did not work before was because your e-Studio’s hard drive partition was corrupt and the old e-Studio computer components did not have the ability to bypass the corruption leaving it at “WAIT” or with an f10 error code. Once you’re done with the 08-690-2 method, you will see a wait, and then within a minute, it will either reboot or ask you to reboot the machine. When the copier boots up, it should be ok to print as the copier or print light will be lit up. If you have a GL1020 installed for networking, select networking or network/fax which will illuminate the network button and you will either see a network screen or a “Starting Controller Please Wait” message which could take up to 10 minutes to start and show you the network screen. You’re all done!!! Congratulations, you’re an e-Studio Copier Repair Guru. If the network button does not illuminate when pressed or your copier never leaves the “Starting Controller Please Wait” message, you will need to reload your firmware on your GL1020 controller’s hard drive which will take you through the same process. Remove the hard drive from the controller, and either burn someone’s already working GL1020 hard drive, or obtain the partition disk and firmware disk to install the hard drive to its original specs. Reinstall the hard drive being careful not to confuse the two ribbon cables located where you will be working, 1 cable is for the jig that plugs into your copier from the outside and the other cable is to your e-Studio’s hard drive that you removed, these two slots can be re arranged on accident and your controller will not even light up or work which causes some people to do expensive repairs which are unnecessary. If you had to switch the cables and reboot

Preparation for Manual Toshiba e-Studio Copier Hard Drive Partitioning For f10 Error Codes

1. Once you have downloaded your Hiren’s BootCD from 9down.com, you will then use the PowerISO software to burn Hiren’s BootCD iso to a cd. The cd can be almost any format that your cd writer is compatible with, most of the time, there is writing on the cd writer’s face which gives you the correct cd formats that are compatible with the writer but CD-R and CD+R are normally a standard media for most writers. Load your blank media cd into your cd writer, make sure the media is blank or it will not burn and it will ask for a blank media. Click on the Hiren’s BootCD iso that you downloaded to your computer’s desktop or file location you selected which should look like a PowerISO cd icon if you installed PowerISO, and it will load the Hiren’s BootCD iso and boot information into PowerISO window, once you see the few folders in the PowerISO window, click the burn icon located in the top menu, directly above the Hiren files you just loaded into PowerISO. Once the cd writer is finished burning the Hiren’s BootCD iso image, it will automatically eject. You have now successfully burned your main software boot tool to fix your Toshiba e-Studio hard drive.

2. Now, you will need to plug the e-Studio’s hard drive into your computer’s ATA ribbon cable located inside your computer connected to your computers hard drive, don’t worry, you will not break anything. Now, open the side of your computer; remove the power cable and ribbon cable from the back of your current computer’s hard drive, and plug both the ribbon cable and power cable into the back of your Toshiba e-Studio copier’s hard drive. Now, that wasn’t so bad was it?

3. Turn your computer on and immediately try pressing the button on the writer so you can load the Hiren’s BootCD disk. If you do not do this fast enough, your computer will not boot and need to be restarted. Once you load the Hiren’s BootCD, or restart your computer, you will need to tap the F11 button a few times so your computer’s boot options will pop up, you will choose your cd rom to boot your computer and click ok. You will see the main Hiren’s BootCD menu if you did this correctly when it loads. Select “Start Hiren’s BootCD” and it will then go to Hiren’s main menu screen. You will select “Partition Tools”, and then select “Acronis Disk Director Suite”. It will start loading Acronis and you will hit enter a few times at the questions it asks, the default answers are ok, so hitting enter to skip these steps is ok. Once you are in the Acronis menu, you will see a list of your hard drives or hard drive if your Toshiba e-Studio hard drive is the only hard drive plugged into your computer. Select the disk you will be fixing by clicking “Disk 1” “Disk 2” etc., and be careful if you have left other drives attached to not select the wrong hard drive, look for the hard drive that is the size your e-Studio’s hard drive and you should be ok unless your main computers hard drive is the same size, at that point, you will select the drive that has a Linux file system listed. Once you select the correct drive by clicking on for example “Disk 1” in my case, “Disk 1” is the e-Studio’s hard drive, the “Drive 1” will turn blue, then you will select “clear” on the left side and then when the screen pops up, select “delete all partitions” and then ok. Once this is done, select “Drive 1” or the drive you will be formatting again and then once highlighted in blue, you will click “Create Partitions” in the left menu and select the drive you are working with again, and select ext2 as your file system allowing the software to overwrite the whole drive. Once this is finished, you are all done and can reinstall the hard drive back into the copier.

4. Once your hard drive is installed back into the copier, you will need to turn the machine on while holding down the “0” and the “8” while it boots as the 08-690-2 method mentioned in the beginning of this lesson, should work fine at this point. The reason it did not work before was because your e-Studio’s hard drive partition was corrupt and the old e-Studio computer components did not have the ability to bypass the corruption leaving it at “WAIT” or with an f10 error code. Once you’re done with the 08-690-2 method, you will see a wait, and then within a minute, it will either reboot or ask you to reboot the machine. When the copier boots up, it should be ok to print as the copier or print light will be lit up. You’re all done!!! Congratulations, you’re an e-Studio Copier Repair Guru.

“Note” If You Have Networking Installed GL1020 in Most Cases, Please Read.

If the network button does not illuminate when pressed or your copier never leaves the “Starting Controller Please Wait” message, you will need to reload your firmware on your GL1020 controller’s hard drive which will take you through the same process but using 2 cd’s, a GL1020 partition cd, and a GL1020 firmware cd. The two cd’s are not drivers cd that came with your copier, but cd’s you need to both search for online and burn to disk or try and find someone who has a working GL1020 hard drive that you can image and copy to your corrupted GL1020 hard drive. So, here is what you will need to do.

1. Remove the hard drive from the controller, and either copy an image of someone’s already working GL1020 hard drive, or obtain the partition disk and firmware disk to install the hard drive to its original specs.

2. Reinstall the hard drive being careful not to confuse the two ribbon cables located where you will be working, 1 cable is for the jig that plugs into your copier from the outside and the other cable is to your e-Studio’s hard drive that you removed, these two slots can be re arranged on accident and your controller will not even light up or work which causes some people to do expensive repairs which are unnecessary. While booting, if you do not see the light flashing on the outside of the copier where you plug-in your network cable, or if the processor fan is not spinning which is located right above the lower main GL1020 hard drive you just installed on this second lesson located right behind where your network cable plugs-in, you have the cables wrong and need to switch them around from front to back and then try restarting. This should work and you will have completed the second step of fixing your GL1020 controller.

Joe Lovrek