Facebook HTC Sense Not Updating Contacts Resolved

Facebook HTC Sense Not Updating Contacts Resolved

Facebook HTC Sense

I worked on my HTC Spring EVO all day trying to get my Facebook contacts to sync because all of a sudden, the contacts sync feature stopped working.  I assure you, it’s not a software glitch, you just have to play with your settings in Facebook and on your phone.  Here are the steps I used to fix my issue, yours would have to be similar, you just may need to do a few more steps.

1. I went to Settings–>Applications–>Manage Applications and deleted cache and settings for Facebook and Facebook HTC Sense Applications

2. Next, I deleted my Facebook account on my phone under Settings–>Accounts & sync–>Facebook Then Remove account.

3. I then went to the “Market” on my phone and updated to the newest Facebook application, it said it will replace your old application and I said yes

4. I went online on my computer, logged into Facebook, clicked on profile top right hand corner, then clicked on “edit my profile” under your account picture on the left hand side.

5. I clicked on “Education and Work” on the top left hand side, filled everything out completely, including adding an employer and the city and state where my employer resides.  I also updated “Contact Information”

6. I went back to my phone under Settings–>Accounts & sync–>Add Account–> Facebook HTC Sense type in your facebook email and password and your all done, it will sync your contacts now, you just have to wait 5 minutes.

7. After 5 minutes, click on people, then at the bottom select the world icon, and then select Facebook.  If it shows you a login screen and looks frozen, sign out, and then sign back in and allow it to sync your contacts again.

8. If none of these steps work, you will need to fool with your privacy settings in Facebook by selecting on the top right corner Account–>Privacy Settings–> Then on bottom left you will see “Applications and Websites”, select “edit your settings” right under Applications and Websites. In the middle on the top you must select “turn on all platform applications”, if it says “turn off all platform applications” you are fine, just go back to your Edit Profile as above and try and fill out all steps, including adding work location and city state.

I assure you, the Facebook HTC Sense application works and the problem is in your settings somewhere.  It took me all day to figure it out but I did.  This was done on a Spring HTC Evo that was not hacked.

Thank You,

Joe Lovrek

These Instructions by Joe Lovrek Will Also resolve The Following Issues As Proven:

HTC Sense not updating contacts Facebook Resolved
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Joe Lovrek

4 Responses to Facebook HTC Sense Not Updating Contacts Resolved

  1. thepay says:

    I tried this solution. It works!!

  2. chrischoi says:

    Linking All Contacts to Facebook

    I did a search and checked all threads.
    I did not see a fully resolved case.

    I read all the threads on all forums.

    This was the closest thing to a solution…

    Facebook HTC Sense Not Updating Contacts Resolved | Theory Report

    I’d say about 20% of my contacts are linked.

    Is there an actual way to automatically link everything?
    I tried the whole removing as much of Facebook as I could…
    Cleared data/cache…
    Removed myself from sync.
    Edited Facebook options.
    All name formats are correct.
    FirstName : FirstName and LastName : LastName

    Everything. I remember seeing a app that did this. Is it still out there?

    Re added and tried to refresh.
    I’m running out of options. Does having 1800 friends on Facebook have something to do with it? When I clicked People and Globe, everyone shows, I hit refresh and nothing. I even did a full recovery with .ruu. I was having the same issue before that.

    I’m sure I’ve exhaust all options.

    I’m running on a brand new phone with 3.70.651.1.

    • Joe Lovrek says:

      Well, that is tricky… This happens to me also and it’s because the names in my phonebook are not exactly matching that of my facebook account. I then have to click on the phonebook contact, and then search for their facebook profile and link them together. Sometimes, your phonebook and facebook try to sort this out and give you the link to option on the contact, but it can be wrong if you have two people with the same names like father and son. I know this did not help your situation, but it’s the reason this happens. You will find that if you name the contact in your phonebook the same as the name of the contact in facebook and re sync your phone, that a link option to their profile will be displayed in your phone for that contact.

      Joe Lovrek

  3. justinty7 says:

    Make sure to update your Privacy Settings!

    In the upper right corner…
    @ Account > Privacy Settings
    @ scroll down to “Apps and Websites”
    @ click “Edit settings”
    @ Make sure platform is turned on

    And make sure you share some information.

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